![]() We need to make sure it's the iTunes version from Apple's website and not the one from the Microsoft Store. Restart your PC and check for changes in iTunes Helper behavior. Download the latest version and install it. After AppleMobileDeviceSupport64 is installed, windows should be able to detect the iDevice. Click on Help and click on Check for updates from the drop-down menu. ![]() ![]() Run AppleApplicationSupport.msi and then AppleMobileDeviceSupport64.msi. Step 1: Connect your iPhone to Windows 10/11 PC and launch iTunes. Removed all other USB devices, tried different USB cables, tried different USB ports, tried both the old USB2 cable and the USB-C cable. Extract AppleApplicationSupport.msi and AppleMobileDeviceSupport64.msi from the installer file to harddisk. Right-click the Apple Mobile Device entry in Device Manager>Universal Serial Bus controllers and choose Update Driver Software. ![]() Missing or faulty drivers can also have a long-term impact on the associated app so taking care of this aspect is crucial. Verified that Windows is recognizing a USB device is connected. Installing the missing drivers of your iTunes app is mandatory for ensuring that the app is working properly. While iTunes is not a requirement to run Duet, it's likely some of the required drivers were not installed properly during Duet's installation process and iTunes can help with that. Here are the steps Ive taken: Restarted the computer. ![]()
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